Both Gmail and Outlook can scan your email content to power AI features like Smart Reply, email summaries, and Gemini or Copilot responses. Google made this on-by-default for Gmail in the US around October 2025. In the European Economic Area, the UK, Switzerland, and Japan, Google's own help pages state that smart features and Gemini stay off by default until you turn them on yourself. Either way it's worth checking: in Gmail, go to Settings > See all settings > General and look at Smart features (the main toggle is labeled 'Turn on smart features in Gmail, Chat, and Meet'). In Outlook, look for Connected experiences under Privacy and data settings.
Your email inbox has always been scanned automatically — that's how spam filters work and how search finds old messages. But something shifted around late 2025: that scanning expanded to include Gemini, Google's AI assistant, which can read your emails and answer questions about them on request. In the US, this feature was turned on quietly for most Gmail users, as a default, without a clear moment where you said yes. In the European Economic Area, the UK, Switzerland, and Japan, it works the other way round: Google keeps Gemini off by default in Gmail, and you have to turn it on yourself. It's still worth checking your own settings below — you may have switched it on at some point, or you may be using an account created outside those regions.
This guide explains what's actually happening, who should check their settings, and the exact steps to do it in both Gmail and Outlook.
What "AI Reading Your Email" Actually Means
The phrase sounds alarming, but the reality is more mundane — and in some ways more useful than you might expect.
When Gmail scans your email for AI features, automated systems process the text of your messages to generate Smart Reply suggestions ("Sounds good!", "Thanks, I'll take a look"), Smart Compose completions as you type, travel and purchase tracking cards, and — since the change in late 2025 — Gemini's ability to summarize a long email thread or answer questions like "What's the status of my Amazon order?"
No human at Google is reading your emails. That's worth saying plainly, because the phrase "AI reading your email" can conjure images that aren't accurate. What's happening is that your message text is being processed by machine-learning systems, similar in kind to how a spam filter works — just more capable and covering more use cases.
What changed around October 2025 is that this access was extended to Gemini. In the US and in other countries outside the EEA, Google switched that access from opt-in to opt-out — affecting a large share of the roughly 1.8 billion Gmail accounts worldwide. A class action lawsuit filed in November 2025 in California (Thele v. Google) argues that this switch happened without meaningful consent. Google maintains the change was disclosed in settings updates sent to users.
In the European Economic Area, the UK, Switzerland, and Japan, Google went the other way. Processing personal data at this scale requires explicit prior consent under GDPR and similar laws in those countries, not an opt-out after the fact — so Google's own help documentation states that Gemini and smart features stay off by default for accounts based in those regions. If you're in one of them and never turned these settings on yourself, they are very likely still off — though it's worth confirming with the steps below, since accounts created outside those regions, and Google Workspace accounts managed by an administrator, can be exceptions.
Microsoft Outlook has broadly equivalent features through Copilot, with similar settings you can adjust — though as covered in the Outlook section below, the deeper reading and summarizing features are tied to a paid Microsoft 365 subscription for personal accounts, unlike Gmail's free Smart features.
Should You Turn It Off?
If you're in the EEA, the UK, Switzerland, or Japan, you may have nothing to turn off. Because these settings require opt-in consent there, the large majority of Gmail accounts based in those regions already have Gemini and smart features switched off — you never turned them on. The steps below are still useful as a check that this is really the case, or as instructions for turning things off if you did enable them at some point, use an account created outside those regions, or use a Google Workspace account controlled by an administrator.
Not everyone needs to opt out. Here's a quick way to think about it.
Consider opting out if your inbox regularly contains sensitive information — business communications, legal correspondence, medical records, financial details — that you'd prefer not to have processed beyond basic spam filtering and delivery. The same applies if you're generally uncomfortable with the idea of any automated system having access to the full text of your emails, even without a human involved.
You might prefer to keep it on if you find the AI features genuinely useful — Smart Reply saves you time, email summaries help you catch up after a vacation, or you've been using Gemini to search your inbox. The processing is automated, not human, and for most everyday personal email the privacy trade-off is relatively modest.
A middle path: you can turn off Gemini's deeper access to your inbox while keeping Smart Reply and Smart Compose active. The steps below show you how.
Turn It Off in Gmail (Web)
Open Gmail Settings
Go to mail.google.com and sign in. Click the gear icon in the top-right corner, then click See all settings at the top of the settings panel that slides out.
Find Smart Features
Click the General tab if it isn't already selected. Scroll down until you reach a section called Smart features. The main toggle is labeled Turn on smart features in Gmail, Chat, and Meet — unchecking it disables Smart Reply, Smart Compose, and the AI-powered inbox features within Gmail. Below that, a Google Workspace smart features heading links to Manage Workspace smart feature settings, where you can toggle Smart features in Google Workspace and Smart features in other Google products independently.
Uncheck what you want to disable. If you only want to limit Gemini's inbox access without losing Smart Reply, focus on the Google Account step below rather than changing these.
Save Changes
Scroll to the bottom of the page and click Save Changes. Gmail will reload. Smart Reply buttons will disappear from the bottom of emails, and Smart Compose suggestions will stop appearing as you type.
Review Gemini Access in Your Google Account
The Gmail toggles above cover in-app features. For a more complete opt-out — especially for Gemini's ability to access your inbox — also visit myaccount.google.com/data-and-privacy. Under History settings, look for Gemini Apps Activity — this is the specific toggle that controls Gemini's access to your Gmail inbox. Note that Web & App Activity is a separate, unrelated toggle for general browsing history; it does not govern Gemini's email access.
Turn It Off in Gmail (Mobile — iPhone and Android)
Open Gmail App Settings
Open the Gmail app. Tap the three horizontal lines (menu icon) in the top-left corner. Scroll down and tap Settings.
Disable Smart Features for Your Account
Tap your email address to open account-specific settings. The path is the same on iPhone, iPad, and Android: under the General section, tap Data privacy, then toggle Smart features off.
Changing it on mobile updates the preference across all devices where you're signed in to the same account.
Turn It Off in Outlook
Microsoft Outlook's equivalent settings live under Connected experiences and control what Copilot and other AI-powered Outlook features can access from your email.
Here's where Outlook differs from Gmail, though: Copilot's deeper features — reading, summarizing, and drafting replies based on your inbox content — are part of a paid Microsoft 365 subscription (Personal, Family, or Premium) for individual accounts, or a paid Copilot license at work. A free Outlook.com account does not get Copilot access to your inbox at that level on its own. The Connected experiences settings are still worth checking on a free account, though — they also govern smaller features (link previews, filling in contact details) that tend to be on by default regardless of whether you pay for Microsoft 365.
In Outlook on the Web (outlook.com or Microsoft 365)
Go to outlook.com or your Microsoft 365 mail. Click the Settings gear icon and navigate to General > Privacy and data > Privacy settings. There you can turn off categories of Connected experiences that process your email content, which limits Copilot's access to your messages. Outlook also has a dedicated Settings > Copilot section where you can turn Copilot off entirely — this toggle works independently of the Connected experiences settings.
In the Outlook Desktop App (Windows or Mac)
Open Outlook and go to File > Office Account and click Manage Settings under Account Privacy (on Windows), or go to Outlook > Preferences > Privacy (on Mac, which opens a Privacy preferences pane — not a separate dialog). There you'll find toggles for connected experiences, including the ones that analyze your content to power Copilot and other AI suggestions.
What You Lose When You Turn It Off
Being honest about the trade-off matters. These features stop working once you opt out:
In Gmail: Smart Reply buttons at the bottom of emails, Smart Compose auto-complete as you type, email thread summaries, purchase and travel tracking cards in your inbox, and Gemini's ability to answer questions about your emails ("Did I get a shipping confirmation for that order?").
In Outlook: Copilot email summaries, suggested replies based on thread context, and Copilot's ability to draft messages drawing on your email history.
If you use any of these regularly, consider the middle path mentioned above — turning off data sharing with other Google products and reviewing Gemini's access specifically, rather than disabling every Smart Feature at once.
What to Try Next
If you're reviewing your AI privacy settings more broadly, How to Opt Out of AI Training and Delete Your Data covers the chatbot side — what ChatGPT, Gemini, and others do with your conversations when you use those tools directly. For a bigger-picture view of what AI systems may already know about you, What Does AI Know About Me? is a useful next read.
Sources
- Learn about smart features & controls for Google Workspace & other Google products — Google (confirms smart features are off by default in the EEA, Japan, Switzerland, and the UK)
- Thele v. Google, LLC — Class Action.org (lawsuit over Gemini's opt-out default in the US)
- Are AI tools such as Gmail's Gemini accessing your emails? What you need to know — Runbox
- Connected experiences in Microsoft 365 — Microsoft
- Microsoft 365 Copilot Plans for Individuals — Microsoft (free vs. paid account features)



